Author: Jeff Cooper

When you buy a new or used car, the dealership will insist on providing its repairs, services, and routine maintenance. While you might feel pressured to visit the dealership’s service department, many drivers will find better car care at a local mechanic. Let’s look at four reasons to skip the dealership for car services. 

1. Long Wait Times for Appointments

When your car needs care, it often cannot wait. Dealerships are asking drivers to wait weeks—or even months—to make an appointment. Delaying necessary car care can put your vehicle at risk for further damage. Even for routine car care, vehicle manufacturers make a point to emphasize the importance of these timely services in vehicle owners’ manuals. To then make this car care inaccessible seems unfair. 

This issue also restricts scheduling flexibility. There are plenty of situations wherein you might require appointment accommodations.

• What happens when you are unavailable during the dealership’s limited appointment windows? 
• Or when you have to reschedule because of an unexpected scheduling conflict? 
• If you are going on a holiday road trip, you will want to make sure your car is ready to go. 
• When your car is involved in a wreck, you will need quick service to ensure it is safe to drive after a car accident. 

These scheduling complications put more stress on you and further complicate your access to necessary car care. 

Getting the car care you need does not have to be stressful. Local mechanics like Chapel Hill Tire offer same-day or next-day appointments—giving you reliable access to the vehicle service you need. 

2. Higher Car Care Pricing

Dealerships are known for upping the pricing of their services. In some cases, vehicle manufacturers might control the service costs. For example, car manufacturers might require their dealerships to use only brand-name parts. Meanwhile, independent mechanic locations can source from a variety of reputable, high-quality brands that may offer more affordable prices. 

3. Unexpected Costs: The Lack of Pricing Transparency

Dealership service contracts are often filled with loopholes. When your car requires service outside of your contract, you might be hit with elevated costs. Dealerships are also notorious for poor pricing transparency. You might not know about these extensive costs until after you wait months for an appointment, arrive at the dealership, and standby for their initial inspection. 

What are service departments trying to hide by omitting their pricing from the website? Without cost transparency, you might also be left to wonder if you are truly getting the dealership’s best pricing. At a trusted local mechanic like Chapel Hill Tire, you can review transparent pricing online—ensuring that all customers are treated fairly. 

4. Limited Customer Amenities

You never know what to expect when it comes to dealership car care. Unfortunately, their amenities are often limited. For example, many mechanics give drivers loaner vehicles when they require overnight or extended services. Dealership service departments offer this feature as well. However, the dealerships are prone to selling their loaner vehicles when the car resale market is highly competitive—making this an unreliable amenity. 

Because car dealership service departments are often contracted, they are not incentivized to go above and beyond for drivers. You might expect the bare minimum from your car dealership service department. Meanwhile, a local mechanic network like Chapel Hill Tire will offer industry-leading convenience, including:

• Free pick-up and delivery service
• Text updates and pay-by-text options
• Free shuttle services
• Online appointment scheduling
• Free inflation for low tire pressure
• Easy online tire buying with full transparency
• Free loaner vehicles for extended services

Industry-Leading Car Service Near Me

Chapel Hill Tire helps drivers enjoy world-class car service without the hassle of dealerships. We proudly serve the greater Triangle area with 10 locations across Cary, Apex, Raleigh, Chapel Hill, Carrboro, and Durham. Our professional mechanics also commonly serve surrounding communities, including Knightdale, Pittsboro, Wake Forest, Hillsborough, Morrisville, and beyond. We invite you to make an appointment, browse our coupons, or give us a call to get started today! 

Unless you are familiar with the ins and outs of car care, any mechanic service recommendation might come with some unfamiliar terms. The local car care technicians at Chapel Hill Tire are here to help with a quick reference guide for drivers. 

General Car Service Terms

Here is a look at some of the more general service terms you might hear from your local mechanic. 

• Service Interval: It can be concerning when you see several lights suddenly pop up on your dashboard. In these cases, take a look at your vehicle mileage. You could be reaching a service interval. What is a service interval? Some routine car services (like brake services or maintenance flushes) are recommended at certain car milestones—or service intervals. Mostly, this will either be a certain number of years or (more frequently) miles. 
• Maintenance Flush: Your car has a variety of specialized fluids that all serve a unique function for your vehicle. The list includes brake fluid, power steering fluid, transmission fluid, radiator fluid, and so much more. Over time, any of these vehicle fluids can become depleted or contaminated. 

Car Tire Service Terms

Tires require regular maintenance and care. Our experts are here with a glossary of some key tire terms:

• Tire Tread: What is tire tread? This is the vehicle grooves and patterns on the surface of your tire. They are designed to keep your tires in controlled contact with the road. 
• Tire Rotation: A tire rotation is a routine service wherein a mechanic will rearrange your tires so they can wear more evenly.
• Tire Patching: When you have a nail, screw, or other sharp object stuck in your tire, you may need a patch. Tire patching service is when a mechanic removes the tire obstruction, patches the hole it created, and reinflates the tire. 
• Tire Pressure PMI: Your tire PMI is the current or recommended air pressure in your tires.
• Tire Valve Stems: The tire valve stems are small access points on each wheel where you can refill your tires with air.

Car Parts Glossary of Terms

It would be nearly impossible to unpack all of the terms relating to your vehicle, but here is a closer look at some of the lesser-known car parts: 

• Catalytic Converter: The catalytic converter is the vehicle component that helps convert toxic vehicle emissions into less harmful compounds. Catalytic converters contain precious metals, which makes them prone to theft. 
• Radiator: Your radiator is the engine component that uses freon to help keep your engine from overheating. 
• Transmission: Your transmission is like the heart of your vehicle. It connects your tires and your engine while distributing and regulating your car’s power. Click here to read more in our guide to what your transmission does. 
• Differentials: The rear and front differentials are vehicle components that help your wheels move at different speeds. This part plays a vital role in helping your vehicle turn. 

Car Care and Mechanic Insight from Chapel Hill Tire

If you have any questions about your vehicle, service recommendations, or any additional car terminology, please do not hesitate to ask our local mechanics. We proudly serve the greater Triangle area with 10 locations across Cary, Apex, Raleigh, Chapel Hill, Carrboro, and Durham. Our professional mechanics also commonly serve surrounding communities, including Knightdale, Pittsboro, Wake Forest, Hillsborough, Morrisville, and beyond. We invite you to make an appointment, browse our coupons, or give us a call to get started today! 

The holiday season is a busy time for drivers. While you may be tempted to save time by putting off your car care, you will likely end up paying for preventable vehicle damage. This fact is especially true for those who travel during the holiday season. Our local mechanics are here with five tips on preparing your car for holiday travels. 

1: Check Your Registration

You will likely see traffic officers keeping the roads safe during your holiday adventures. These officials often work to curb DUI offenses and speeding hazards; however, they will also pull over any drivers with expired tags. Before risking a ticket on the road, ensure your registration is up-to-date. The easiest way to check your registration status is to look at the sticker on your license plate. Your tags expire on the last day of the month listed. 

If your license plate is expired, ensure you have your inspection completed and your registration updated before your trip. Even if your new sticker does not come in the mail, you should be safe from a ticket if you pay your registration fee before hitting the road. You can read more in our guide on when you should get your car’s state inspection. 

2: Oil Check and Change

Your engine oil is vital in keeping your engine safe. This vehicle component lubricates your engine—keeping all of the moving parts working together seamlessly. Your oil also has cooling properties that help your radiator keep your engine from overheating. 

Over time, your engine oil can become contaminated and depleted, which leaves your engine at risk. It takes just moments to check your engine oil—and this small act can save your vehicle from costly damage. 

3: Tire Pressure Check and Refill

The air inside your tires will compress as the temperature cools down, leading to low tire pressure. Unfortunately, low tire pressure will cause your fuel economy to tank, which is less than ideal for a holiday road trip. Additionally, low tire air can damage your tires and pose safety issues for your vehicle. Thankfully, it is easy to DIY check and refill your tires—or have a local professional do it for free. 

4: Tire Health and Service

Healthy tires are essential to keeping your vehicle safe and moving forward on the road. Your tires need to be ready for anything during a holiday road trip. You might find yourself traveling during inclement weather or passing through a city that is prone to snow. Take a second to do some quick tire checks:

• Tread Wear: Your tire tread is designed to grip the road to maintain traction and safe handling. Without adequate tread, your vehicle will be unsafe on the road—especially during inclement weather. Take a moment to make sure your tires have at least 2/32 of an inch of tread depth. 
• Tire rotation: When was your last tire rotation? This service keeps your tires wearing evenly. Most vehicles need two tire rotations a year. If it has been a while since your last rotation, it is best to complete this service before any extensive holiday travel. 
• Alignment: Wheel alignment is essential to keeping your tires protected. Thankfully, you can get your alignment checked for free at many local mechanic shops—including Chapel Hill Tire.
• Patching: If you notice a nail in your tire or your tire is having difficulty maintaining its tire pressure, you may need a tire patching service. 

5: Consider Catalytic Converter Protection

Catalytic converters have been stolen from cars for years and sold for the precious metals they contain. Unfortunately, travelers are particularly easy targets for catalytic converter theft. Thankfully, there are some steps you can take to stay safe:

• Safe Parking: When possible, park under street lights and near security cameras.
• Security Features: If your car has any built-in security features, be sure to turn them on whenever you are away from your vehicle. 
• Safety in Numbers: Try to park in areas with high foot traffic. 
• Catalytic Converter Shields: A catalytic converter shield can make cutting through this vehicle element challenging, which is the best way to deter theft. 

You can read more in our guide to everything you need to know about catalytic converter theft. 

Vehicle Trip Check Inspections from Chapel Hill Tire

The local mechanics at Chapel Hill Tire know how important it is to keep your family safe during holiday travels. The Trip Check is an affordable inspection we offer for this reason. Our vehicle professionals will check your car to ensure it is safe and ready for long-distance travel. If any issues arise during this inspection, our mechanics have what it takes to get your car ready to go—without delaying your travel plans. 

We offer all the services your car might require—from an oil change to a catalytic converter shield installation. Our experts even install trailer hitches so you can take all your extra cargo along this holiday. You can make an online appointment, browse our coupons, or call one of our 10 Triangle-area mechanic locations to get started today! 

Each time you press down on your car’s gas pedal, various systems jump into action to move your vehicle forward. However, one often overlooked component is the transmission—that is, until you have a problem. So, if your transmission has been “out of sight, out of mind,” you might have some questions when your mechanic tells me you need transmission repair, service, or replacement. The local technicians at Chapel Hill Tire are here with insight. 

What is a Car Transmission, and What Does the Transmission Do?

Your vehicle’s transmission sends power from your engine to your wheels. While that might sound simple, this vehicle component is powerful and complex. When your engine creates power, your transmission will harness, transport, and regulate it—ensuring your wheels can move at your desired speed.

Bridging these two essential car components makes your transmission vital to a vehicle’s functioning. There are several different transmissions, most notably the automatic and manual. Therefore, your transmission care and maintenance will depend heavily on which kind of transmission your car has. 

How Long Do Transmissions Last?

With proper maintenance, transmissions often last for the lifespan of a vehicle—which is why many drivers consider transmission troubles synonymous with vehicle replacement. Like engine failure, there are plenty of reasons to replace a failed high-value car component or buy a new vehicle. 

You can also find a mechanic (like Chapel Hill Tire) that will install both new and remanufactured transmission replacements. Remanufactured components have been salvaged or repaired—offering a more affordable alternative. 

However, because transmissions are usually so reliable—they are often covered under your powertrain warranty. Auto manufacturers often include coverage for years—up to 10-year/100,000 miles in some cases. Of course, this warranty will depend on your car manufacturer. Additionally, some manufacturers will void your warranty if you do not keep up with routine maintenance. So, what kind of maintenance does the transmission need?

What Kind of Transmission Service Do I Need?

Your recommended transmission service will depend on a variety of factors, including your vehicle’s make, model, and transmission type. However, the most common cause of automatic transmission failure is worn-out transmission fluid. This fluid keeps your transmission cool and lubricates these components so they can work together seamlessly. 

Most vehicles need a transmission fluid flush every 30,000 miles. However, you can check your owner’s manual or ask your local mechanic for recommendations specific to your vehicle. 

Transmission Service at Chapel Hill Tire

Whether you need transmission maintenance, service, replacement, or a second opinion—Chapel Hill Tire is here for you! Our local mechanics will provide you with your options and all the information you need to make the best decision for you. If you are covered under warranty, our office will also provide you with any documentation or communication you might need for your warranty coverage. Best of all, we offer free loaner vehicles for overnight services—including transmission replacement. 

Chapel Hill Tire is proud to serve the greater Triangle area through our 10 locations across Cary, Apex, Raleigh, Chapel Hill, Carrboro, and Durham. Our professional mechanics also commonly serve surrounding communities, including Knightdale, Pittsboro, Wake Forest, Hillsborough, Morrisville, and beyond. We invite you to make an online appointment, browse our promotions and coupons, or call your nearest location to get started today!

Your car’s brakes require routine care to keep your vehicle safely slowing down and stopping. Most drivers are familiar with regular brake pad replacements. However, this service occasionally comes with bad news from the technician: your brake rotors have warped. In these cases, you might need to pay to replace your brake pads and rotors. 

So, you might wonder, “Do I really need to replace my brake rotors? What happens if I drive with warped rotors?” The local mechanics at Chapel Hill Tire are here to answer all your questions.

What are Brake Rotors?

When you press down the brake pedal, your brake pads and rotors jump into action—absorbing the friction required to slow and stop your vehicle. Your rotors are a sturdy metal component that the brake pads press against to control your vehicle’s speed. Naturally, this process can generate heat— making your metal rotors malleable. Combined with the pressure of your braking, your rotors begin to bend and warp over time. Warped rotors will compromise your braking system and your vehicle’s safety. 

What Happens if I Skip Brake Rotor Replacement?

Brake rotors turn a routine car service into a more costly affair. Many drivers feel tempted to skip rotor replacement. Unfortunately, functioning rotors are essential for safe vehicle functioning. Failing to replace your rotors can lead to the following hazards:

• Shaking steering wheel
• Shaking brake pedal
• Accelerated brake pad wear
• Ineffective braking
• Failed safety inspection 

Eventually, warped rotors can crack or shut down your braking system—naturally leading to unsafe driving situations or car accidents. As such, it is vital to have your warped rotors replaced or resurfaced. 

Rotor Resurfacing vs. Replacement: Do I Really Need to Replace My Rotors?

So you might wonder, “Do I really need rotor replacement? Is there an alternative option?” Of course, the answer here will depend on how warped your rotors are. 

A mechanic can resurface the metal when you have mildly warped rotors. During this process, a technician will smooth out the uneven surface of your rotor to delay replacement. Previously, resurfacing was the preferred solution to rotor warping. 

However, rotor resurfacing can be time-consuming, expensive, and less effective than replacement. New rotors have become more affordable than they were 10-15 years ago, so replacement service has become a more quick, convenient, effective, and affordable option in many cases. 

How Often Do I Need New Brake Rotors?

Brake rotor resurfacing and replacement are both as-needed services rather than routine maintenance. You will only need new rotors when your existing rotors become warped or compromised. A variety of factors can affect how often you need this service, including:

• How frequently you drive your vehicle
• Your roads—city driving with frequent braking will stress brakes more than longer stretches of road
• And your driving patterns

(Hint: harsh accelerating and braking patterns can lead to premature brake pad wear, brake rotor wear, and poor gas mileage.)

Brake Pad and Rotor Replacement at Chapel Hill Tire

If you need brake service in the Triangle, Chapel Hill Tire is here for you! Our free pick-up and delivery option makes brake services (and all of your other car care needs) easier than ever. We also make service easy by offering all of the car care you need in one place. You can have your brake pads replaced, brake rotor replaced, your car inspected, and washed/detailed in a single appointment. 

Our local mechanics proudly serve the greater Triangle area with 10 locations across Cary, Apex, Raleigh, Chapel Hill, Carrboro, and Durham. Chapel Hill Tire’s professional mechanics also commonly serve surrounding communities, including Knightdale, Pittsboro, Wake Forest, Hillsborough, Morrisville, and beyond. We invite you to make an appointment, browse our coupons, or give us a call to get started today! 

As the air cools down, you will notice your car’s low tire pressure dashboard warning light flicker on. Low tire pressure can leave your car and tires at risk for damage—and cause your fuel economy to tank. Not to fear—our local mechanics are here to look at how you can easily refill your tire air. 

Step 1: Find a Refill Spot

First, you will need to get your car to an air compressor. Thankfully, these are often easier to locate than you might imagine:

• Home or portable air compressor: Naturally, if you own an air compressor, you can refill your tires from the convenience of your garage. Portable air compressors are also becoming incredibly common. These devices can be kept in your car, powered by your vehicle’s battery, and used on the go. If you don’t have an air compressor, you might have a neighbor or nearby friend who can give you a hand—they are more common than you might think. 

• Gas stations: Many drivers refill their tires with air at a gas station. Most gas stations have air compressors—the only downside is that some gas station refill stations are paid services. Additionally, some older units will rely solely on quarters rather than accepting credit cards. However, it is also possible to find free refill stations at select gas stations.
• Tire shops and mechanics: Some mechanics and tire shops (including Chapel Hill Tire) will refill your tire pressure for free. This is perhaps the easiest solution—as you can get your tires’ air refilled without lifting a finger. While it might seem out of the way to visit a mechanic just for a tire refill, it is free and will save you the hassle of navigating this process. You can also pair this visit with other routine and necessary services, including a tire rotation, oil changes, maintenance flushes, and more. 

Step 2: Check Your Desired Tire Refill Pressure

You might be wondering, “What should I refill my tire pressure to?” or “How much air does my car tire need?” The answer here is written on the inside of your door. Simply open your driver’s door and look at the frame of your car for your tire information panel. If you are having a hard time finding it, view our guide (with pictures) here. As the name suggests, the tire information panel will tell you everything you need to know about your tires—including recommended tire pressure (PSI). 

Step 3: Remove Valve Stem Caps

Your tire’s air valve stems are protected by small caps. These caps keep dirt and debris away from the air valve stems. As such, you should carefully remove each of your valve stem caps. Place them in your pocket or the door panel of your car. These caps are easy to drop or lose if you try to keep a hold of them. 

If you find that your car’s tire is missing a stem cap, you can affordably purchase new ones—and unique varieties can even help you add a custom flair to your tires.

Step 4: Prepare your Air Compressor

Next, it is time to get your air compressor ready. Depending on the air compressor you are using, there are a few considerations you might need to follow:

• Attach the air compressor: Most air compressors involve simply gently pressing the air compressor onto the valve stem. Then, it should “snap” on. In other words, there will be no need to screw the air compressor’s nozzle into place like you would the valve stem cap. 
• Lock in the nozzle: Depending on your air compressor, you may also need to adjust the nozzle. Some nozzles have a black “switch” that locks the air compressor into place and allows air to flow. 
• Set desired PSI: If you have an automatic air filter with auto shut-off, set it to your desired tire pressure settings. 
• Insert quarters: If you are at a paid air compressor, insert your quarters to get the air flowing. 

Step 5: Fill Your Tires to Recommended Pressure

Finally, carefully fill up each of your tires. It is crucial to avoid overfilling your tires with air. Modern tire air compressors with auto shut-off will stop once they reach your desired air pressure. Some vehicles even have a sensor to help you along and tell you once desired tire pressure is reached. However, if this is not the case, you should monitor your tire pressure progress with a gauge. 

Once your tires have reached their recommended pressure, you can carefully remove the air compressor and turn it off or begin working on the next tire.

Tire Pressure Refill and New Tires at Our Local Mechanic

You can get your tires refilled for free at your local Chapel Hill Tire. We also automatically check and fill your tire pressure during routine services—including oil changes. You can make an appointment here online, browse our coupons, or give our local mechanics a call to get started today! 

A car wash and detail can be a nice treat (or even a thoughtful gift during the upcoming holiday season). However, in some cases, this service is less of a convenience and more of a necessity for preventing damage. Our local mechanics are here with a look at five signs you need a car wash/detail.

1: Exterior Wear, Scratches, and Scuffs

Most drivers consider the aesthetics of car paint and polish, but these components serve a vital role in protecting your vehicle. This outer coating is designed to protect your car from scratches and scuffs. Such abrasions can expose your car’s metal—which can then rust in the rain and humidity. 

Thankfully, light scratches and scuffs can be buffed out during detailing service, and a new coat of wax can prevent future damage. So, if you notice a small scratch or some scuffs on your car, it is time for a car wash and detailing service. 

2: Marks and Wear in the Interior

Imagine rubbing harsh sandpaper against your leather seats. Naturally, this would cause more damage than ordinary wear and tear. Over time, dirt, sand, crumbs, and debris can accumulate in your interior—creating a sandpaper effect.

Granular debris can get wedged into your vehicle’s nooks and crannies—sometimes without you even noticing. As passengers and items move in and out of your cabin, everyday wear and tear can accelerate for your seats, floor mats, and siding. It is time for a detailing service when you notice marks or early signs of interior wear. However, it is best to get this service before your interior shows any noticeable decline. 

3: Seasonal Changes and Vehicle Protection

There are a few seasonal hazards that can accelerate car wear and tear. Thankfully, these issues are easily resolved with a car wash/detailing service:

• Pollen: Not only does pollen irritate your eyes, but it can also damage your car’s paint job. Pollen spores are acidic—and acidity can be damaging to paint. These spores are also small enough to penetrate the “pores” of your paint and cause damage over time. When inside your car, pollen can irritate allergies and clog your cabin air filter. 
• Road Salt: In the colder months, road salt can coat your vehicle’s exterior. The salt can be abrasive and corrosive—eating away at your car’s paint. When road salt enters your car, it can leave streaks, marks, and scratches behind. 
• Sap: When tree sap hardens on your vehicle’s surface, it can stain your car and ruin your finish. 
• Black spots: Have you ever noticed small black dots on your car’s paint? This is artillery fungus (also called shotgun fungus), and it thrives in the spring and fall seasons. These spores attach to your paint, leaving behind damage and stains. They can also become tough to remove after embedding into your car’s surface.

Without proper care, seasonal agents can damage your paint and leave your car vulnerable to rust. A car wash and detailing service will remove these harmful substances while preventing future damage. 

4: You’re Getting Ready to Sell

Car wash and detailing services are known to help vehicles retain higher resale values. When preparing to sell or trade-in your car, you will want to ensure you get the highest value possible. Interior and exterior scratches, scuffs, and wear can help the dealership justify a lower price point. A simple car wash and detailing service can help your car look its best. You will likely get your money back and more with a higher resale appraisal. 

5: When Your Car Doesn’t Feel Like Your Car

Driving work has become increasingly popular between Uber, Lyft, Doordash, Postmates, Amazon delivery, Turo, and more. Additionally, many of these services require drivers to use their personal vehicles. Over time, you might feel like your car belongs to someone else. This same experience can apply to parents who have cars overrun with toys, trash, and more.  

If you are ready for a refresh, a car wash and detailing service can help:

• Get rid of odors: Over time, your car might start to pick up unpleasant scents (whether from daily pizza deliveries or your child’s sports gear). By vacuuming and wiping down your interior, a detailing service can help. 
• Look and feel cleaner: A professional will vacuum up extra dirt and debris—leaving your interior refreshed. 
• Protect against future wear: This service will help your vehicle stay ready for anything by conditioning your interior with a protective agent. 

Seamless Car Wash Service at Chapel Hill Tire

The local mechanics at Chapel Hill Tire strive to offer exceptional, industry-leading, and convenient one-stop car care. You can get your car washed and detailed during any standard service appointment. For an added layer of convenience, schedule a pick–up and delivery service—or, let our detailing experts come to you with our mobile detailing service!

Our mobile detailers will visit your local home or office to complete industry-leading service. Simply download our Apple or Google/Android app to book a mobile appointment!

Our local car technicians proudly serve the greater Triangle area through 10 locations across Cary, Apex, Raleigh, Chapel Hill, Carrboro, and Durham. Our experts also serve surrounding communities, including Knightdale, Pittsboro, Wake Forest, Hillsborough, Morrisville, and beyond. We welcome you to make an appointment online today, browse our promotions, or give us a call to get started today!

When you are ready to invest in a new set of tires, you will likely want to find some built to last. However, it might not be immediately clear to you which tires are right for your vehicle. The local mechanics at Chapel Hill Tire are here to help you with our quick buyer’s guide to new tires.

Choosing the Tire Brand for You

The “big 5” tire brands–Goodyear, Michelin, Continental, Bridgestone, and Pirelli—have gained notoriety over the years for their lasting quality, reliability, and durability. While a variety of other brands offer exceptional tires, if you are unsure which tires to choose, these five brands always offer a safe pick for you. 

Another consideration is the existing tire brand on your car. If replacing only one of your tires, it is best to match the new tire brand and specifications to the remaining three. Your tires are designed to work together. If you get a tire that has a different tread pattern or thickness, it can begin to pull—affecting your vehicle’s handling and your tire tread wear.

Deciding on Specialty Tires

A local tire shop will be able to connect you with any specialty tires you might want or need. Some vehicle brands—such as Tesla—require special tires that you will not find just anywhere. Additionally, you can also find tires tailored to certain seasons:

• Winter tires help vehicles more easily maneuver in snow, slush, and other wintery weather conditions. 
• Summer tires can improve your vehicle’s performance in warm, dry conditions. 

While most drivers choose standard and all-season tires, you can find the specialty tires you are looking for at a local tire shop. 

Finding the Tires that Fit Your Vehicle: Tire Sizing Insight

It is crucial to find the right size of tires for your vehicle. Naturally, the best tires for an SVU will differ from those for a large truck or compact car. The easiest way to locate your tire size is by checking the tire information panel inside your vehicle’s doorway (pictures here).

 You can find more information in our complete guide to tire sizing here. 

Comparing the Tires for Your Car

We would recommend the Tire Finder tool. Unlike other tire comparison tools, the Tire Finder is purely informational and functional—it is not a marketing tool and will not ask for your contact details before showing you the tire information you need. 

The Tire Finder will show you the available tires that match your vehicle’s make, model, year, and tire specifications. In addition, you can quickly overview the tire prices, features, and brands. For more detailed insight, you can click on the tire’s page for out-the-door pricing, the tire description, and more. If you need additional information or support, you can work with a local tire specialist for personalized insight. 

Convenient Tire Buying at Chapel Hill Tire

The experts at Chapel Hill Tire have revolutionized the tire buying experience for our customers. We make it easy for you to find the tires you need for your vehicle and buy them online. Best of all, we offer same-day or next-day appointments, helping you avoid dealership service delays. 
Our mechanics proudly serve the greater Triangle area with 10 locations across Cary, Apex, Raleigh, Chapel Hill, Carrboro, and Durham. You can make your appointment, browse our deals, or give us a call to get started today!

Car dealerships often include “free” service contracts with each new vehicle they sell. However, drivers now find that their dealership service department cannot fit them in for their appointments. You might find yourself waiting several weeks or even months for a simple oil change. This issue leaves drivers out of luck when they need vital repairs or routine services. So what is causing the long car dealership service appointment waits? How can dealership delays impact drivers? Our local mechanics are here with insight. 

Issue #1: Car Part Shortages

Supply chain disruptions have left certain car parts needed for service on backorder. However, this supply issue impacts car dealerships far more severely than it affects local mechanics. Why? 

• Dealership Service Departments: Car manufacturers want to make as much money as possible. As such, they often require dealership service departments to only use brand-name parts directly from the manufacturer. The dealership service department is helpless when a part is in short supply. 
• Local Mechanics: Meanwhile, local mechanics can choose from a wide variety of high-quality and trusted brands for car parts. When buying from a larger pool of trusted manufacturers, local mechanics can more easily overcome the service delays of supply chain disruptions. 

Issue #2: Staffing Shortages

Nationwide staffing shortages have led to service delays across industries. When new hires are in high demand, employees tend to choose the workplaces that offer the best working conditions—including pay, hours, benefits, and treatment. The car service/repair industry is no different. 

Unfortunately, dealerships have a bad reputation for poor working conditions, low pay, and lacking benefits. As a result, many qualified technicians and mechanics have opted to work at local mechanics instead of dealership service departments. Without a full staff, many dealership service departments cannot provide timely services. 

(Hint: Chapel Hill Tire provides our employees with paid training, competitive compensation/benefits, and plenty of paid time off—in addition to closing our shops on nights, weekends, and holidays. Plus, we treat our employees and customers like family. You can apply here today!) 

Issue #3: Car Sale Priorities

New and used cars are in short supply and high demand—leaving the prices skyrocketing. Why? Chip shortages, staffing shortages, and other supply chain issues have impacted the production of new cars. Additionally, rising gas prices have led to an increased demand for hybrid, electric, and newer fuel-efficient vehicles. When the supply is low, and demand is high, the prices begin to inflate. Car dealerships are working to cash in on these elevated car prices.

On the other hand, the free and discounted services included with many new cars can hurt the dealerships’ bottom line. They have to pay mechanics and technicians without making any money for their work. As a result, many dealerships are lending more of their financial resources, time, attention, and money to car sales departments instead of the service and repair departments. 

In short: dealerships are dedicating most of their internal mechanic resources to fixing up trade-ins and loaner cars for sale—leaving a limited amount of time for customer service appointments.

Issue #4: Loaner Car and Shuttle Car Shortages

Extending free loaner cars during overnight service appointments is a courtesy expected of many dealerships and high-quality mechanics. However, dealerships tend to provide this service by lending out the used cars on their lots. The same applies to the shuttle cars required to support customers during appointments. With used cars in short supply, dealerships are selling most of their potential loaner cars instead.

Meanwhile, mechanic networks like Chapel Hill Tire have an in-house fleet of hybrid vehicles dedicated only to shuttles and loaner cars—preventing this delay. 

The Outcome of Service Delay Shortages

Service delays and shortages caused by dealerships can have a variety of negative effects on drivers. Let’s take a closer look 5 common ways drivers are disadvantaged by these service delays.

1: Missed Routine Services and Vehicle Issues

Routine vehicle services are recommended for a reason. These vital services prevent safety issues and larger vehicle repairs. Let’s say, for example, you miss an oil change because your dealership service department could not fit you in for an appointment. Clean engine oil keeps your engine parts moving and working together. However, you might end up paying for costly engine damage instead of an affordable oil change service after missing this appointment. Even when issues are not immediately apparent, straining your engine could result in more issues down the road and a shortened vehicle lifespan. You can read our guide to the importance of same-day services here.

2: Repair Delays and Loss of Transportation

In some cases, your car services simply cannot wait. A car accident, blown-out tire, or worn-out brake pads might leave you without safe transportation. You cannot put your life on hold or compromise your safety because of dealership service delays. 

3: Traffic Stops and Tickets

An inspection and safety services are required for drivers renewing their vehicle registration. If your tags expire because your dealership could not fit you in for an inspection, you could get a ticket on the road. You could also get a ticket for missing other repairs/services—such as burnt-out headlight replacement or faulty turn signal repair. 

4: Loss of Scheduling Flexibility

It can be difficult to fit car service appointments with your schedule—especially when life can be so unpredictable. Many drivers cannot plan their schedule months in advance to accommodate limited service appointment availability. Limited and delayed appointments lack the flexibility you might need to make your car service work with your life and schedule. 

5: Expired Service Contracts

Many “free” dealership service contracts are limited. For example, you might find that your contract only lasts for 1-year or 15,000 miles. When it takes several weeks or months to get in for an appointment, you might find your contract expires before you can receive the promised services. 

Can My Car Dealership Deny Me Service?

You might be wondering how dealerships are getting away with not providing the services they promised in their sales contracts. After all, drivers will have to pay the price if a delayed car service appointment leads to vehicle issues or damage. It almost feels illegal for dealerships to put customers in this position after promising service. However, it is important to remember that many dealerships have limited control over this situation. 

Can you fight back when a dealership delays your service appointment? The short answer is no. While their sales contract might promise you car service, many agreements do not specify how quickly the services will be completed. Because dealerships are delaying services rather than refusing them entirely, they are not technically breaching their contracts in many instances. While you cannot fight back, you can choose to skip the dealership and visit a trusted local mechanic instead. 

Chapel Hill Tire Car Service Appointments

You do not have to wait for service when you call Chapel Hill Tire. We offer same-day or next-day appointments at all 10 of our Triangle-area locations. You can find our shops across Cary, Apex, Raleigh, Chapel Hill, Carrboro, and Durham. Our local mechanics will get you in, out, and Driving Happy in no time. We invite you to make an appointment, browse our coupons, or give us a call today to get quick, industry-leading service without delay!

Chapel Hill Tire is proud to open the doors to our newest location: Chapel Hill Tire of Cary—the former location of Bull Tire & Service. While we have been serving Cary drivers through our 9 other Triangle-area locations, we are excited to formally find a Cary home base for our world-class service. You can read more about our new location below, or visit us today at 101 Havensite Ct, Cary, NC 27513. 

What Makes Chapel Hill Tire Different?

At Chapel Hill Tire, our values help us stand out from other mechanic networks. We are committed to helping you Drive Happy by treating our customers and staff like family. These values are reflected in our quality of care and our services—which offer a wide range of benefits you won’t find anywhere else. 

Benefits of Choosing our Local Cary Mechanic

We go above and beyond for our drivers. When you visit our Cary technicians, you can unlock next-level benefits and conveniences, including:

• Price Beat Guarantee: If you are interested in getting the lowest price on your new tires in Cary, you have come to the right place. With our Price Beat Guarantee, Chapel Hill Tire will beat any eligible competitor’s price by 10% of the difference. 
• Free Pick-up and Delivery: We get it—life gets busy, and you might find yourself without the time you need to visit a mechanic. Instead of forgoing the care you need, Chapel Hill Tire will come to you with our Pick-up/Delivery Service. A qualified professional will pick your car up from your home, office, or location and bring it back to our shop. After we give it the care and attention it deserves, we will bring your car back to you. Please note that your car must be in drivable condition to qualify for this service. 
• Service Warranty: Our 3-year/36,000-mile service warranty backs qualifying Chapel Hill Tire services, helping you Drive Happy with trusted care on your side.
• Transparent Pricing: Many mechanics hide their service costs for a reason. This practice can leave drivers shocked when they are handed a bill. Chapel Hill Tire is upfront about our pricing because we have nothing to hide. We work with you and carefully review all prices before completing your service to keep our car care transparent. 
• Comprehensive Service Offerings: Make the most of each visit to the mechanic at Chapel Hill Tire – Cary. You can have your oil changed and your car detailed in the same visit. All the car services you could want or need are here in one place. 

Our Cary Services

You can expect industry-leading service each time you step through our doors here at Chapel Hill Tire in Cary. Let’s take a closer look at some of our most sought-after services. 

Routine Car Service

Our experienced Cary technicians offer all of the routine services you might need on a regular basis, including:

• Oil change in Cary
• Local inspection services
• Tire repair, rotation, or refills
• Brake pad replacement
• Alignment service
• Battery replacement
• Maintenance flushes
  • Transmission fluid replacement
  • Brake fluid change
  • Power steering fluid change
• Air filter replacement
• Wheel alignment 
• Bulb replacement

Specialty Car Services

We hold a wide variety of specialties in our experience, services, and knowledge. Combined with our advanced in-house equipment, Chapel Hill Tire of Cary offers innovative services, including:

• Hybrid and electric car care in Cary
• Car wash and detailing services
• Transmission checks, repairs, and replacement
• Car heater and air conditioning repair
• Engine replacement
• In-depth diagnostics

Custom Car Services

We also have the services you need to add an extra touch to your vehicle, including:

• Rim guards—especially for protecting Tesla rims from curb rash 
• Catalytic converter theft deterring shield installation
• Trailer hitch installation or replacement

Visit Chapel Hill Tire in Cary

Visit Chapel Hill Tire’s newest mechanic location for all your car care needs in Cary. We look forward to expanding our mechanic family and serving drivers across the greater Triangle area with our newest location. You can make your appointment here online, explore our coupons, or give our Cary mechanic a call to get started today!