The COVID-19 pandemic has made this year challenging, but many businesses are finding a way to stay safe while providing customers with the services they need. Chapel Hill Tire has introduced a few creative solutions recently to support our customers, including our pick-up/delivery option. Here is a closer look at pick-up and delivery mechanic services and when they may be right for you!
How Does Pick-Up and Delivery Vehicle Service Work?
Chapel Hill Tire has integrated our pick-up/delivery services directly into our scheduling tool. Simply select “pick-up and delivery” when making an appointment, and you will get a call confirming that mechanics are available during this time. If there is a scheduling conflict that may prevent pick-up options, they will find a different time that works for you.
During your pick-up time, you just need to leave your keys in your unlocked vehicle. Our professionals shuttle to your home or work and bring your car back to the shop. Using careful sanitation measures—such as latex gloves, steering wheel covers, disinfectant wipes, and more—our experts work to keep your vehicle safe. We will keep you updated by text during your service visit. Once it has been completed, you can pay by text for a completely contactless transaction. Finally, the professionals at Chapel Hill Tire will return your fully-serviced vehicle to you. You can read our full pick-up and delivery guidelines here.
Contactless Service for Uncertain Times
Chapel Hill Tire has made our pick-up/delivery service FREE during the COVID-19 pandemic to support clients who may not feel safe or comfortable visiting the shop. This service ensures that customers do not have to compromise their safety to get the quarantine car care they need. We also offer contactless curbside service for drivers looking for another way to stay safe during mechanic visits.
Pick-up/Delivery When You Feel Hesitant Driving
If you feel uncertain about driving a car that is due for service, pick-up and delivery service options are perfect for you. While our experts cannot pick up unsafe or inoperable cars, we can address looming service concerns. This gives you the peace of mind knowing that your vehicle will be fully serviced the next time you get behind the wheel.
Getting the Service You Need, Even During Busy Days
Pick-up and delivery vehicle service is perfect for those who have a jam-packed schedule. Car problems do not wait to strike until you have time to take care of them. Whether you are busy with work, school, family, or all of the above, sometimes your car issues are not at the top of your priority list. You can get the service you need no matter what your schedule looks like when you choose vehicle pick-up and delivery.
A Look at When Pick-Up Options Might Not Help
While a mechanic will always work to give you a hand, there are certain issues that they may not be able to help you with during pick-up/delivery service. For example, if your car is not operable, they will not be able to get it to the shop. Unfortunately, our mechanics do not offer towing services. The experts at Chapel Hill Tire will talk with you when confirming your appointment to ensure that your vehicle issue can be serviced with our pick-up/delivery offerings.
Chapel Hill Tire Pick-Up and Delivery Service
We take safety seriously here at Chapel Hill Tire, and we are working hard to meet the needs of all of our customers during this uncertain time. Chapel Hill Tire proudly offers contactless services at all eight of our Triangle-area locations, including those in Chapel Hill, Raleigh, Durham, and Carrboro. Make an appointment with the experts at Chapel Hill Tire for your pick-up and delivery vehicle service today.
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